The Benefits of Network Management in Interconnect Voice

Interconnect voice is a hyper competitive and complex industry. It forces companies to deal with massive data sets, evolving network technology, and a dynamic, constantly changing marketplace. Despite all this, at the end of the day, interconnect voice is a commodity industry and is very much treated as such.

As a result, there are only a few things carriers can do to differentiate themselves and attempt to have higher margins than their competitors.

These include:

1. Automate OSS/BSS systems to the point where you can reduce staff without sacrificing revenues or margins.

2. Focus on volumes, build and scale your infrastructure so that you can handle the volume of buying & selling this industry generates

3. Deploy the latest next generation voice network infrastructure and optimize the management of it.

There are not much more than those options to create differentiation in the commodity voice interconnect marketplace.

In this blog post, we’ll focus on Network infrastructure and optimization of its management.

In the interconnect voice world, network management and infrastructure are starting to create compelling opportunities for differentiation. Differentiation is critical to creating better than market averages in product, revenues, and margins. Network Management includes network optimization through the management of the network elements. As it relates to interconnect voice, these tools are often categorized as interconnect voice management platforms, or LCR (Least Cost Routing Platforms). Both of these falls under the broad category of OSS & BSS systems for voice carriers.

These tools manage the day-to-day, hour-to-hour, minute-by-minute utilization of a carrier’s interconnect voice network resources. This includes, switches, SBCs, application servers, etc. These tools crunch data in order to determine how to best route a call when it is filtered by the business policies defined by the carrier in these tools.

By optimizing the management of the interconnect voice network resources, carriers are able to reduce costs, increase quality, and maximize revenues and margins and become more efficient.