If you are in a technology related industry then you are likely aware of the latest zeitgeist around the “future” of technology, namely, M2M & iOT.  These now are assuming the mantle of the “future” and leaving Big Data as

This interconnect voice industry is one crazy industry. To those on the outside, it might appear to be one of the least interesting, stale, non-innovative industries. But, upon closer inspection, as all of us “insiders” know,  it is one of the

If we had a dime for every time someone told us that they have a unique way of how they did voice routing or managed their inter-carrier voice, we would be rich. Okay, maybe not rich ( a dime isn’t worth that much anymore).

We often spend time thinking about how to help our customers.  We are inundated with questions about specific capabilities and how these capabilities will help a carrier address a specific need. While we do our best to address all

No new news here, but we recently were made aware that there are still many, many, many companies viewing their voice routing processes and capabilities through the antiquated, arcane, limited and completely anachronistic lens of

So, what’s the key to success in wholesale these days?  Speed.  Scalability.  Reliability.  Quality.  Number of Suppliers.  Types of Suppliers.  Price Stability.  Low Prices.  Back Office Efficiency.  Automation.  Dynamic Routing.  Revenue

So, all this talk about next gen networks and revolutionary technologies is awesome and, to the geeks out there, a little awe-inspiring.  However, at the end of the day, when it comes to inter-carrier voice, all of this new fangled

Why in the world would we be talking about politics and inter-carrier voice in the same sentence? What could politics and inter-carrier voice possibly have to do with each other?  No, we aren’t talking about President Obama, Donald Trump, Vladimir Putin or any political leader. 

t’s tough going out there in the carrier world. Hyper-competition, low differentiation and market saturation all combine to make it a hard life for all but a slim few of the biggest carriers in the world. It makes you wonder how can

If you are in the process of evaluating options for your inter-carrier voice management platform (aka OSS & BSS system) then we have some words of advice for you.  Just as Mr. Miyagi told Daniel in the movie classic “Karate Kid”, “

In this interconnected inter-carrier voice world that carriers operate in, it’s important to realize that every aspect of inter-carrier voice operations is tied together. Instead of having separate functions that platforms completed (Pricing,

So, if you have been reading our blog or have explored our website at all, you hopefully have figured out that we are a Next Gen OSS & BSS company serving the inter-carrier voice market.  We often get described as the Least Cost Routing software company, or as the company that offers an “LCR Tool”.  

It's baseball playoff season and we thought, in the spirit of baseball, it would be interesting to take a “sabermetric” like approach to our world of inter-carrier voice. In our world, we don’t use stats or KPIs like Batting Average, OPS, ERA or Slugging percentage. No, in our world of inter-carrier voice, we use stats such as:

With all the revolution in technology that has permeated every facet of voice communications, you would think that delivering consistent quality would be a little easier. Unfortunately, the reality is that it has gotten harder. In today’s

It's been almost 150 years since Alexander Graham Bell obtained a patent for an "apparatus for transmitting vocal sounds telegraphically". The telecommunications industry has come a long way since then. The advances in

Much has been written and said about bringing automation to the world of inter-carrier voice. Obviously, the industry continues to face vast challenges, but, specifically in the area of data management, there hasn’t been as much

So, lets talk about that “other topic” that everyone knows about but no one likes to discuss in public,…you know “Blending”. The practice of mixing in dialer traffic with conversational traffic so that the terminating network carrier

By now, is there any real open debate about the viability of cloud based solutions. Clearly, its the way all software will be delivered in the future. From Amazon, to Google, to Office 365, to Quickbooks, to ADP, etc.…we all know and get that the cloud is the best way to deploy, access and utilize software.

Remember those crazy theorems in calculus that described how to deal with the infinitesimal? The Limit F(x) as X approaches Zero? Neither do we, but we bet that many in the U.S. carrier marketplace wish they paid a little more attention to those theorems because the U.S. voice marketplace has reached the infinitesimal level.