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The GCS Newsroom will keep you up-to-date on everything you need to know in the world of Interconnect Voice Management.

GCS Newsroom

Greed is good, but automation is better

Ahhh the Greed is Good line from the movie “Wall Street”. That famous line delivered by Michael Douglas playing Gordon Gecko pretty much sums up what many of us believed the financial industries were focused on in the 80s and 90s.

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Some Thoughts on Fraud Management Systems

As we continue to look for areas where we can help our customers meet their operational needs, one area we seem to be getting a lot of solicitation from our customers about is fraud management.  Now, at first blush you may wonder

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Where are the innovators in interconnect voice?

To participate in the technology marketplace today is to participate in a dynamic, rapidly evolving world where the only constant is change. That change is brought on by the innovators.  Innovation is this generation’s “gold rush” or

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The Interconnect Voice Standard

As every CSP takes stock of their interconnect voice operations, many are trying to understand what the “standard” is by which they should measure or assess their operations, performance, success, etc.

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Return On Investment

Ahh, the golden metric of finance. The measurement that, in an ideal world, all purchases and choices would be evaluated by to determine their worthiness.

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Making Everything Easy

In today’s world of technology, everything seems easy. We have a world of information at our fingertips. We can buy anything online and receive it the next day (in some instances the same day). With a few presses of a keyboard or a

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It's Time

Many of you have probably heard about the “Crossing the Chasm” theory championed by Geoffrey Moore in the early 1990s that attempts to explain how new technologies are adopted in the marketplace. Whether that marketplace is

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Interconnect Voice Automation

So, what are the needs for interconnect voice in 2016?  Well, fortunately, or unfortunately, depending on your position or perspective in the marketplace, the needs for interconnect voice in 2016 are vast.

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Making Interconnect Voice Great Again

For some time now, we’ve known something about the interconnect voice marketplace.  We’ve known it in our minds and in our hearts.  But, we didn’t want to lend a voice to it for fear that it might expose the reality of it to everyone...to

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Interconnect Voice Management: It’s all about getting better

In the world of interconnect voice, the day to day activities that everyone pursues (from the network tinkering, to the price/rate management, to the peering relationships, to the deployment of next gen technologies,.. all of it) is for one all encompassing purpose: To get better. 

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Virtualized Network Software

Virtualization is all the rage. First, it was the hardware to help maximize the utility of the hardware by allowing it to be used by multiple applications and allocating resources based on the demands of the various applications using the

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