Welcome to the
The GCS Newsroom will keep you up-to-date on everything you need to know in the world of Interconnect Voice Management.
GCS Newsroom
Greed is good, but automation is better
Ahhh the Greed is Good line from the movie “Wall Street”. That famous line delivered by Michael Douglas playing Gordon Gecko pretty much sums up what many of us believed the financial industries were focused on in the 80s and 90s.
Should you build or buy your interconnect voice management solution?
We’ve discussed this before here. But, it’s always worth revisiting because the idea of building solutions always seems to give the impression (albeit a false impression) that it can be done better, faster and cheaper than buying a market priced solution that is “off-the-shelf”.
What’s more important, Scalability and Reliability or Feature set?
Software solutions to the carrier voice interconnect marketplace are enabling the creative destruction of the industry. Advances in VoiP and Next Gen infrastructure have reduced the total cost of running and managing a network by
Some Thoughts on Fraud Management Systems
As we continue to look for areas where we can help our customers meet their operational needs, one area we seem to be getting a lot of solicitation from our customers about is fraud management. Now, at first blush you may wonder
Where are the innovators in interconnect voice?
To participate in the technology marketplace today is to participate in a dynamic, rapidly evolving world where the only constant is change. That change is brought on by the innovators. Innovation is this generation’s “gold rush” or
The 3 S’s of Interconnect Voice
Learn about the 3 S's of interconnect voice, Speed, Scale, and Support, and how they impact the interconnect voice industry.
Why Does It Have To Be So Complicated?
This interconnect voice business can be incredibly frustrating! It seems as though, no matter what, there is a new challenge, new dynamic in the marketplace,
So, you want a “free trial“ of OSS & BSS software? Are you sure????
Today, free trials are all the rage in software. Thanks to the explosion of applications ushered in through the smartphone revolution and the desire to “get eyeballs”, many consumer applications offered free trials or ad-based use of their applications.
The Tentacles of Interconnect Voice
If you have read any of our blogs (thanks mom), then you probably have a solid sense of how we view the interconnect voice marketplace. In short, we think it’s complex.
What’s the value of your interconnect voice management platform?
In today’s accelerated marketplace for interconnect voice, many carriers and solution providers are struggling with assessing the value of their interconnect voice management platform.
The Interconnect Voice Standard
As every CSP takes stock of their interconnect voice operations, many are trying to understand what the “standard” is by which they should measure or assess their operations, performance, success, etc.
Making the right choice for your interconnect voice OSS & BSS solution
So, you’ve come to the conclusion that it is time. It’s time for you to implement a new next gen OSS & BSS Solution to help manage your interconnect voice operations.
Return On Investment
Ahh, the golden metric of finance. The measurement that, in an ideal world, all purchases and choices would be evaluated by to determine their worthiness.
WORKFORCE AUTOMATION — The panacea for all issues of interconnect voice
Ahh, the interconnect voice marketplace. Simultaneously robust and declining...challenging and innovative. It’s a day-to-day struggle, punctuated by massive revenues with tiny margins.
Making Everything Easy
In today’s world of technology, everything seems easy. We have a world of information at our fingertips. We can buy anything online and receive it the next day (in some instances the same day). With a few presses of a keyboard or a
Interconnect Voice Automation
So, what are the needs for interconnect voice in 2016? Well, fortunately, or unfortunately, depending on your position or perspective in the marketplace, the needs for interconnect voice in 2016 are vast.
Making Interconnect Voice Great Again
For some time now, we’ve known something about the interconnect voice marketplace. We’ve known it in our minds and in our hearts. But, we didn’t want to lend a voice to it for fear that it might expose the reality of it to everyone...to
Interconnect Voice Management: It’s all about getting better
In the world of interconnect voice, the day to day activities that everyone pursues (from the network tinkering, to the price/rate management, to the peering relationships, to the deployment of next gen technologies,.. all of it) is for one all encompassing purpose: To get better.
Virtualized Network Software
Virtualization is all the rage. First, it was the hardware to help maximize the utility of the hardware by allowing it to be used by multiple applications and allocating resources based on the demands of the various applications using the