Science has defined for us the geologic periods of the earth to help us understand the major/macro elements of those periods.

Companies often twist themselves in knots trying to figure out what criteria they should use to make the right decision when selecting a major tool set.

Okay, for many years now, those of you who have read our content know that we are ardent proponents of NOT building solutions if it is not material to your competitive advantage.

In any industry, it is important to pursue a bunch of goals. Some of these goals are:

Competitive differentiation is an important aspect in any industry but is often overlooked or under invested in amongst companies.

How do you choose the right vendor for your interconnect voice solution? Do you create an RFP? Do you focus on price? Do you focus on ease of use or implementation? Do you look at their existing customers?

What will interconnect voice look like in 3, 5, or even 10 years? Will it all go away? Will all calls be free? Will voice carriers even exist?

In the world of interconnect voice, wholesalers still exist and, believe it or not, even the pure arbitrage folks are still out there, scratching and crawling to survive and sustain themselves.

Okay, that’s a little boastful. How do we know we have the best platform? Could it be our patent? Maybe. Could it be our real-time routing capabilities?

The complex world of interconnect voice means you need complex systems to run this portion of your voice business.

Interconnect voice in 2019 is an incredibly complex marketplace/industry. Massive data volumes, micro thin margins, enormous complexity, combine to make it appear almost impossible to efficiently and profitably manage the business.

As a provider of interconnect voice solutions, we often engage existing customers in a variety of tactical and strategic discussions.

Routing capabilities, the key to matching what carriers’ networks deliver to what their business objectives/goals are, is where the rubber meets the road in interconnect voice.

Wait! Wait! Don’t leave. Continue reading. We know, we know. How many times are you going to have to read a post from us about the virtue of interconnect voice

Sometimes, in this wacky industry, it can feel like the carrier’s interconnect voice sales teams are relegated to the “red-headed stepchild” category.

We’ve seen it in every industry, every sci-fi book or movie, the future is going to be run by machines. Robots and artificial intelligence are knocking on the doors of every industry. Read More

The interconnect voice industry is frustrating, challenging, dynamic, interesting, in a word…INFURIATING!

We’ve written dozens of articles about the evolution of the interconnect voice industry and how it has changed, progressed, regressed, morphed, and evolved.

In the world of interconnect voice, despite the wild machinations that take the industry from one giant evolutionary step to another, seemingly headed for a crash where all voice traffic will be entirely free,

So, you have finally made the decision that you need to replace your interconnect voice management platform. Congratulations!